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For agencies

Chatbots for every client, run from one account

ResponseBase was built for agencies first. Start each client from a template, reuse what works and give every client a monthly report they can read without seeing your costs.

Talk to us See how it works

The agency workflow

Set it up once, then repeat for every client

Each client gets their own bot, locked to their domain by default, with its own knowledge, design and report.

  1. Start from a template

    Pick the template closest to the client, paste their URL and the bot reads up to 25 pages of their site.

  2. Tune it with your client

    Share a test link that expires and needs no login, so the client can try the bot before it goes live.

  3. Install on their site

    Follow the guide for their platform, or send “Email this to your developer” to whoever runs the site.

  4. Duplicate for the next one

    “Duplicate chatbot” copies a tuned bot, so the next client starts from your best work.

Starter templates:

  • Visitor bureau / DMO
  • Economic development
  • Attraction or venue
  • Lodging
  • Other

White label

Your design, your client’s brand

Each bot gets its own look: theme, fonts, colors, launcher, avatar and custom CSS. Text contrast on brand colors is handled automatically.

  • Full design control over the launcher and the chat window, with a “Design for me” helper when you want a head start.
  • The “Powered by ResponseBase” credit is required on entry plans, can be hidden on higher plans and can carry custom wording on the largest.
  • Each bot is locked to its client’s domain by default, and answers from that client’s knowledge.

Control

Room to experiment, limits you set

Your team can change a bot with confidence: saved versions can be restored, and spending has a ceiling you set.

Team roles

Owner, admin and member roles for the people in your agency.

50 saved versions

Every bot keeps 50 saved versions of its setup, and any of them can be restored.

Undo a delete

Deleting a bot can be undone for 7 days.

Spend budgets

Set a budget for the whole agency and for each bot, plus a daily cap per visitor.

Fast, Balanced or Best

Choose from a curated set of leading models, tested for accuracy.

Model costs included

The AI model bill is included in every plan. You don’t bring or manage your own AI keys.

Reporting

Reports you can hand to your clients

Show clients what their visitors ask without showing them what the bot costs to run.

  • Monthly client report

    A print-friendly report for each client, with no cost or token figures.

  • Analytics

    Conversations, topics, unanswered questions and answer quality.

  • Questions to answer

    An inbox of the questions a bot couldn’t answer, ready for your team to fill in.

  • Search and export

    Find and export conversations, and delete them for a privacy request.

  • Alerts and a Monday digest

    Email alerts, plus a digest every Monday.

Where it fits

Templates for tourism and economic development, useful anywhere

The templates lean toward destination, economic development, attraction and lodging work. A bot can be built for any organization with a website.

  • Visitor bureaus and DMOs
  • Economic development groups
  • Attractions and venues
  • Lodging
  • Any organization with a website

Every bot gets the same data handling: a signed proxy between the widget and the database, transcripts deleted after 90 days by default and hashed visitor IP addresses. Read about data handling.

ResponseBase is standalone. Your clients don’t need TourOS or a new website.

Plans

Talk to us about your clients

Plans run from a single organization up to agencies running many chatbots. They differ by chatbots, monthly messages, documents, listings and events, team size and re-sync frequency.

Write to matthew@dixondigital.co.

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